Human-Centred Transformation: Connecting AI, Strategy, and Leadership
Transformation isn’t about technology — it’s about people. With AI now embedded in the design process, leaders can move faster while keeping trust intact. From synthesising research to generating service blueprints and crafting personas, AI accelerates the work, but human insight, empathy, and strategic leadership still drive real outcomes. The key? A repeatable framework that links strategy, design, and delivery, freeing leaders to focus on what truly matters: trust, alignment, and impact.